Acceptable Usage Policy

Last updated: 27 August 2026

This Acceptable Usage Policy ("AUP") forms part of the Terms of Service of ANYSRV MG SOCIEDAD LIMITADA ("ANYSRV", "we", "us" or "our") and applies to all customers and users of our hosting, server, cloud, domain, email and related technology services.

Company: ANYSRV MG SOCIEDAD LIMITADA
Tax ID (CIF): B72846488
Registered Address: Calle Dr. José Juan Megías, 8, Las Palmas de Gran Canaria, Canary Islands, Spain
Email: sales@anysls.com
Website: https://anysls.com

This AUP is intended to protect our customers, infrastructure, networks, reputation and third parties from unlawful, abusive, harmful or disruptive use. It should be read together with our Terms of Service and Privacy Policy.

1. General Requirement

You must use our Services lawfully, responsibly and in a manner that does not materially interfere with the security, integrity, availability or normal operation of our systems, networks, infrastructure, other customers or third parties.

You are responsible for activity carried out through your account, Services, systems, websites, applications, credentials and network resources, except where responsibility cannot lawfully be attributed to you.

2. Prohibited Illegal Activity

You must not use the Services to engage in, promote, facilitate or materially support unlawful activity.

Prohibited activity includes, without limitation:

  • fraud, scams or deceptive schemes;
  • phishing or credential theft;
  • distribution or operation of malware, ransomware, spyware, botnets or other malicious code;
  • unauthorised access to systems, accounts, services or data;
  • identity theft or impersonation for unlawful purposes;
  • activities that violate applicable criminal, civil, regulatory or administrative law;
  • use of the Services in violation of lawful sanctions, court orders or binding regulatory restrictions.

3. Security Abuse

You must not use the Services to compromise, probe, attack, disrupt or gain unauthorised access to any system, network or service.

Examples include:

  • port scanning or vulnerability scanning without authorisation;
  • password attacks, credential stuffing or brute-force attacks;
  • exploitation of vulnerabilities without permission;
  • packet spoofing or unauthorised interception;
  • denial-of-service or distributed denial-of-service attacks;
  • operation of command-and-control infrastructure for malicious activity;
  • attempts to bypass security controls or access restrictions;
  • use of compromised systems or accounts for further attacks.

4. Malware and Harmful Software

You must not knowingly host, distribute, execute or facilitate malware or software designed primarily to damage, disrupt, compromise or gain unauthorised access to systems, devices or data.

If malicious content or compromised software is identified, you must cooperate with reasonable remediation measures and remove or secure the affected content without undue delay.

5. Spam and Unsolicited Communications

You must not use our Services to send unsolicited bulk communications, spam or messages in violation of applicable electronic-communications, marketing or privacy laws.

Email and messaging activity must use appropriate consent, lawful basis and unsubscribe or preference-management mechanisms where required by law.

You must not:

  • use purchased, harvested or unlawfully obtained mailing lists;
  • send messages using forged or misleading sender information;
  • operate open mail relays or insecure mail systems that facilitate abuse;
  • use our infrastructure to distribute spam directly or indirectly;
  • send abusive volumes of email that materially affect platform reputation or stability.

Reasonable technical limits may be applied to outbound email or messaging where necessary to protect service quality, security and IP reputation. Specific limits, where applicable, may be displayed in the relevant Service description or customer area.

6. Network Abuse

You must not use our Services in a manner that causes material harm to networks, routing systems, upstream providers or other users.

Prohibited conduct includes:

  • packet flooding or traffic amplification attacks;
  • IP spoofing for abusive purposes;
  • unauthorised network monitoring or interception;
  • deliberate interference with network availability;
  • use of Services to facilitate attacks against third-party networks;
  • operation of insecure or abused network services after reasonable notice to remediate them.

7. Resource Abuse and Fair Use

Shared, reseller, virtualised and multi-tenant Services are subject to reasonable resource-use requirements so that one customer does not materially degrade the service available to others.

Excessive or abnormal consumption of CPU, memory, disk I/O, processes, connections, storage, bandwidth, email resources or other shared resources may result in technical restrictions, remediation requests, suspension or a recommendation to move to a more suitable plan.

We do not rely on hidden arbitrary resource thresholds. Where a specific plan has defined quotas or limits, those limits form part of the applicable Service description, order details or customer-area information.

8. Dedicated, VPS and Cloud Resources

Customers using VPS, dedicated servers or cloud infrastructure have greater control over their environments and are responsible for securing and managing those systems appropriately.

Customers must take reasonable measures to prevent their servers or instances from being used for attacks, malware distribution, spam, unauthorised proxies, open relays, compromised applications or other abusive activity.

Repeated failure to secure a system after reasonable abuse or security notices may result in restriction or suspension where necessary to protect networks or third parties.

9. Cryptocurrency Mining and High-Intensity Computing

Cryptocurrency mining, sustained high-intensity computing or similar workloads may be restricted on shared or resource-limited Services where such activity materially affects platform stability, power usage, thermal limits or other customers.

Such activity may be permitted only where the relevant Service is technically appropriate and the applicable plan or written agreement allows it.

10. Proxies, VPNs and Relay Services

Proxy, VPN, relay or similar services may be operated only where technically permitted by the relevant Service and must not be configured or used in a way that facilitates abuse, anonymised attacks, spam, fraud or unlawful activity.

Open proxies, open relays or insecure services that present a material risk to our infrastructure or third parties may be restricted or disabled.

11. Content and Intellectual Property

You must not use the Services to host, distribute or make available content that unlawfully infringes intellectual property rights or other legally protected rights.

Where we receive a sufficiently substantiated legal complaint or binding request concerning allegedly unlawful content, we may take proportionate action in accordance with applicable law and our legal obligations.

We do not determine complex intellectual-property disputes merely on the basis of an unsupported allegation.

12. Harmful or Abusive Content

You must not use our Services for content or activity that is unlawful or that creates a serious and demonstrable risk of harm to persons, systems or infrastructure.

Where action is required, we will consider the nature of the content, the applicable law, the severity of the risk, the context and any binding request from a competent authority.

13. Child Sexual Abuse Material

The use of our Services to create, host, distribute, access, promote or facilitate child sexual abuse material or other unlawful sexual exploitation of minors is strictly prohibited.

Where required by applicable law, we may preserve relevant information and cooperate with competent law-enforcement or judicial authorities.

14. Privacy and Personal Data

Customers who process personal data through our Services are responsible for complying with applicable privacy and data-protection laws relevant to their processing activities.

You must not use our Services to unlawfully obtain, disclose, trade, sell or misuse personal data, credentials or confidential information.

15. Domain Name Abuse

Domain-name Services must not be used for phishing, malware distribution, fraud, impersonation, abusive redirection or other unlawful or materially harmful purposes.

Domain registration and use may also be subject to rules and procedures of the applicable registrar, registry, ICANN where relevant, and the relevant top-level domain.

16. Copyright and Other Legal Notices

If you believe content hosted through our Services infringes your legal rights, you may submit a sufficiently detailed notice to us using our published contact or support channels.

A notice should contain enough information for us to identify the affected material, understand the legal basis of the complaint and contact the complainant where appropriate.

We may request additional information where necessary before taking action.

17. Abuse Reports

Abuse or security reports concerning Services operated through ANYSRV may be submitted through our contact or support channels.

Reports should, where possible, include:

  • the affected domain, IP address or Service;
  • a description of the alleged abuse;
  • relevant timestamps;
  • logs, message headers, URLs or other technical evidence;
  • the reporter's contact details where follow-up may be necessary.

We may investigate abuse reports and request further information before taking action.

18. Investigation and Cooperation

We may investigate suspected violations of this AUP where reasonably necessary to protect our infrastructure, customers, third parties or legal interests.

Customers must reasonably cooperate with legitimate security and abuse investigations relating to their Services.

Where required by applicable law, court order or lawful request of a competent authority, we may preserve or disclose information in accordance with our legal obligations and Privacy Policy.

19. Enforcement

Our response to a violation will depend on the severity, frequency, urgency and risk presented by the conduct.

Possible actions may include:

  • requesting corrective action;
  • issuing a warning;
  • temporarily restricting specific functionality;
  • rate-limiting or filtering abusive traffic;
  • suspending affected Services;
  • terminating Services in serious or repeated cases;
  • cooperating with competent authorities where legally required.

Where reasonably practicable, we may provide notice and an opportunity to remedy a violation. Immediate action may be taken where delay would create a material security, operational or legal risk.

20. Emergency Security Measures

We may take immediate technical measures where necessary to contain an active attack, malware infection, compromised account, large-scale spam incident, network threat or other urgent security issue.

Emergency measures will be limited, where reasonably possible, to what is necessary to protect systems, customers and third parties.

21. Service Suspension and Termination

Serious, repeated or unresolved violations of this AUP may result in suspension or termination in accordance with our Terms of Service and applicable law.

Suspension or termination does not remove any payment obligations already lawfully incurred and does not affect any statutory rights that cannot be excluded.

22. No Monitoring Obligation

We do not undertake a general obligation to monitor all customer content, communications or activity.

However, we may take reasonable and proportionate action where we become aware of suspected abuse, security threats, legal violations or circumstances requiring investigation.

23. Changes to This AUP

We may update this Acceptable Usage Policy to reflect changes in our Services, technology, security requirements, abuse patterns or applicable law.

The current version will be published on our website and the Last updated date will be changed when revisions are made.

24. Governing Law

This Acceptable Usage Policy is governed by the laws of Spain.

Any dispute concerning this AUP will be handled in accordance with the governing-law and jurisdiction provisions of our Terms of Service and any mandatory consumer-protection rules that apply.

25. Contact

Questions or abuse reports concerning this AUP may be sent to:

ANYSRV MG SOCIEDAD LIMITADA
CIF: B72846488
Calle Dr. José Juan Megías, 8
Las Palmas de Gran Canaria, Canary Islands, Spain
Email: sales@anysls.com
Website: https://anysls.com